Please select an appropriate form for your project and fill in your information. Each form is protected so that you can type in the shaded areas only, as you type the area will expand as necessary. If you need help, please complete your contact info and leave the project-specific information either blank or partially filled. Once a request is received, a project director is assigned to you. He or she will contact you to help chart the most efficient and economical approach for your project. Following this no-obligation, free consultation, we will promptly send you our quote.

STEP 1. We strongly recommend browsing our site as much information is posted. Please read What We Offer (under ABOUT ARVYS menu) and Policies & Practices section (below on this page) to learn about our services and procedures.

STEP 2. If a Confidential Disclosure Agreement (CDA) is required, you may simply print our CDA Form, sign and send it to us by FAX at 203-653-2251. Alternatively, you may send us your signed CDA form for our review. In either case, we will respond promptly by FAX or other means when appropriate.

STEP 3. Request a quote by submitting an appropriate Quote Request form. If you need help, please complete your contact info and leave the project-specific information either blank or partially filled. Once a request is received, a project director is assigned to you. He or she will contact you to help you chart the most efficient and economical approach for your project and determine what services should be included in your quote request. Following this no-obligation, free consultation, we will promptly send you our quote.

STEP 4. To place an order, accept our quote by sending us a signed copy. Please make sure that you reviewed the contract terms provided with the quote and filled out your billing information prior to signing a quote. You will receive an e-mail confirmation from us and your project will be initiated as soon as agreed upon. If you are a first time customer you need to set up an Account with us before your project can be initiated.

STEP 5. If you need to send us samples, please enclose the Shipment Form with your package and notify us about the coming shipment.

Please select the appropriate form and fill in your information. Each form is protected so that you can type in the shaded areas only, as you type the area will expand as necessary. If you need help, please Contact Us.

 CONFIDENTIAL DISCLOSURE AGREEMENT

 ACCOUNT SETUP FORM

 SHIPMENT FORM

OUR BUSINESS MODEL IS SIMPLE:

• Scientific and technical excellence
• Financial stability by being self-sufficient
• Build operations with only one goal in mind – servicing our clients
• Integrity and ethics are our core values

PROJECT SCOPE
Each project is tailored to the customer's specifications of scale, purity, analytical characterization and activity. We help our customers plan their projects in the most cost-efficient manner.

QUALITY ASSURANCE
We set high standards for our services and stay current with the latest developments in science and technology. To ensure project coordination, a project director from our senior scientific staff is assigned to every project. A project director manages all project stages – initial evaluation, quotation, planning and execution, preparation of final reports, shipments and technical support – and makes sure that a project is performed according to the customer's specifications. A project director is the customer's main contact at ARVYS Proteins.

PRICING POLICY
Our goal is to make outsourcing to ARVYS Proteins an affordable option for life scientists from both industry and academia, and yet to provide our services at the highest professional level. We are committed to being open with customers about how we price projects. Our quotes break up our charges by milestones. Each milestone is a “Yes / No” decision point for a client.

TURNAROUND TIMES
Turnaround times are provided with our official quotes. For some projects, we might break up a full project timeline into milestone timelines and provide customers with turnaround times for each step. We recognize that speed and timeliness are crucial for our clients, and we set aggressive turnaround times. At the same time, we thoroughly evaluate our human and technical resources to make sure the timelines are realistic. Once the timelines are set, we make every effort to meet them.

TECHNICAL SUPPORT
After completion of a project, we continue working with our customers for the period of 6 months to help them troubleshoot any project-related problems.

CONFIDENTIALITY
We recognize that confidentiality is vital for many of our customers. In such cases, Confidential Disclosure Agreement is executed prior to any project discussions and the following work is performed under strict confidentiality.